Through constant investment in day-to-day, mission critical services, i3 effectively manages the infrastructure of your business - from Customer Service Centre, Systems Integration and Implementation and Desktop and Server Management.

Effective delivery and management of complex IT infrastructures, we ensure a seamless transition to new e-services and technologies - whilst still providing the technology backbone and sharp, focused IT for companies across all sectors.

At the forefront of call centre technology, the Customer Service Centre provides a dedicated service, 24 hours a day, 7 days a week, 365 days a year.  

The i3 Customer Support Center Guarantee:

• 80% of customer calls into the Service Centre are answered within 02 hours
• 90% of PC problems resolved within one working day
• 100% dedication to delivering the i3 promise
• An improved trend and causal analysis available for each customer

The business benefits of efficient problem handling are endless, particularly for businesses operating across a number of business sites, in nation-wide

The i3 Service Centre is committed to excellence both in service delivery to businesses and on responding to YOUR needs at all times. A single point of contact into the company ensures maximum end user efficiency is achieved consistently every day.