ServiceDesk
Plus is a completely web-based internal
IT Help Desk and Asset Management Software to manage
users within an organization. It offers an integrated solution
to manage requests, assets, contracts, purchases, and vendors
at an affordable price.
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SupportCenter
Plus is a 100% web-based, affordable Customer
Support Software that helps you deliver top class support
to your customers. It integrates Customer Case Tracking, Contact
Management, SLA Management, knowledge base, and Product Catalog
into one low-cost, easy-to-use package.
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- 100% Web-based IT Help Desk
- Self-service portal
- Active Directory Integration
- Searchable Knowledge Management Solution
- SLA Management
- Contract Management
- Software License Tracking
- Inventory Management
- ITIL Compatible help desk
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- 100% Web-based Customer Support Software
- Customer Case Tracking.
- Self-service portal
- Contact Management
- Searchable Knowledge Management Solution
- Contract/Service Management
- Product Catalog
- Online Support Rep Status
- Configurable Workflow Management
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