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Service Overview -
Our Process
Computer Support
An
enhanced Network Management Centre is committed to
developing efficient Network solutions using design,
development and troubleshooting skills.
By maintaining a position that is 'vendor free', we can
make optimum use of the very best products to deliver
the best value services to customers. To enhance the
networking offering, we have joined forces and have
preferred supplier relationships with network suppliers
including AMP, Cisco or Microsoft.
Instant compatibility and integration benefits…
To ensure the delivery of sophisticated Internet
services, i3 has recently partnered with
Sutrix Media
and
VietSoftware. We also use network services from
world wide enterprises so whatever network a customer
has, we will extend the infrastructure into our Data
Centre and simply become another node on that network.
We are offering:
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Access
to a dedicated Customer Call Centre – providing
centralized support from many platforms
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Management and support of voice and data networks
including remote management
-
PC-based
tools at the LAN infrastructure level – fast and
effective at identifying local problems
-
UNIX and
Microsoft expertise
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A
network support team – committed to end to end network
service with high availability and fast response first
and foremost
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